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Privacy Policy
Last updated: March 24, 2026
What We Do
Miya Health helps you find in-network healthcare providers and schedule appointments on your behalf. Our voice agent calls provider offices to book appointments based on your preferences.
Information We Collect
When you use Miya Health, we collect information you provide directly:
- Name, date of birth, phone number, and email address
- Home address (used for provider proximity search)
- Insurance carrier and plan information (used to find in-network providers)
- Scheduling preferences (availability, appointment type)
How We Use Your Information
- Search for in-network providers near you
- Call provider offices to schedule appointments on your behalf
- Send you SMS or email notifications about appointment status
- Improve our service based on call outcomes
SMS Notifications
- Program name: Miya Health
- What you'll receive: Appointment confirmations, scheduling status updates, and call outcome summaries
- Frequency: Message frequency varies based on your appointment activity
- Opt-out: Reply STOP to any message to unsubscribe, or uncheck the SMS notification checkbox in the app
- Help: Reply HELP for assistance
- Msg & data rates may apply. Carriers are not liable for delayed or undelivered messages
- You must actively opt in to SMS notifications by checking the consent checkbox before initiating calls
Data Security
We use encryption in transit (HTTPS) and secure cloud infrastructure to protect your data. Access to personal information is limited to the services necessary to operate Miya Health.
Contact Us
For privacy questions or data deletion requests, contact us at [email protected].